J3pm Terms and Conditions — Platform Usage Guide You Need to Know

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and j3pm ("Platform", "we", or "us") regarding your use of the j3pm.pro website and all services, games, and features available therein.

By accessing, registering, logging in to, or using any part of the j3pm platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms. This agreement also covers our Privacy Policy and Responsible Gaming Policy, which form part of these Terms.

If you are acting on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, you are not permitted to use the j3pm platform on behalf of that entity.

To register and use the j3pm platform, you must meet the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Being an individual registering in a personal capacity, not on behalf of a third party.
• Not be on any active self-exclusion list or prohibited from using online gambling platforms.
• Using the platform for personal entertainment purposes only, not for commercial or professional purposes.
• Providing registration information that is truthful, accurate, current, and complete.

J3pm reserves the right to request age and identity verification at any time. If the information provided is found to be false or inaccurate, your account may be immediately suspended or terminated and all associated balances may be forfeited.

Upon successful registration, you will be assigned a unique j3pm account. You are fully responsible for all activity that occurs under your account, including all bets, deposits, and withdrawals made.

Your responsibilities as an account holder include:

• Keeping your password and login credentials confidential at all times.
• Not share your login credentials with any third party.
• Notifying the j3pm support team immediately if you suspect unauthorised access to your account.
• Ensuring that your personal information in your profile remains accurate and up to date at all times.
• Not use another person's account, even with their permission.

J3pm will not be held liable for any losses arising from unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

J3pm accepts deposits via a variety of approved payment methods including FPX, DuitNow, DuitNow QR, Touch 'n Go eWallet, and GrabPay. All deposits are processed in Malaysian Ringgit (MYR) unless otherwise stated.

The key terms relating to deposits are as follows:

• The minimum deposit amount is RM 20 per transaction, unless otherwise stated in a specific promotion.
• All deposits must originate from a bank account or e-wallet registered in the same name as the j3pm account holder.
• J3pm does not accept third-party deposits under any circumstances.
• Successful deposits are typically credited to your j3pm account within seconds to a maximum of 10 minutes, depending on the payment method used.
• J3pm does not charge processing fees for deposits; however, your financial institution may apply its own charges.

If you experience a delay or issue with a deposit, please contact our support team with proof of transaction, such as a screenshot of your payment receipt, to facilitate the review process.

Withdrawals from your j3pm account are subject to the following conditions to ensure platform security and compliance:

• Your account must have successfully completed the identity verification (KYC) process before your first withdrawal can be processed.
• The minimum withdrawal amount is RM 50 per request.
• Withdrawals are typically processed within 15 to 30 minutes for regular members, and faster for VIP members.
• Funds may only be withdrawn to a bank account or digital wallet registered in the same name as the j3pm account holder.
• Any bonus received must meet the specified rollover requirement before the relevant amount can be withdrawn.
• Daily withdrawal limits vary according to your VIP membership tier.

J3pm reserves the right to request additional verification documents before approving withdrawals above a certain amount, or where unusual account activity is detected. This is a standard security measure to protect your interests and the integrity of the platform.

J3pm offers a wide range of bonuses and promotions to our members. Each bonus is subject to specific terms and conditions stated in the relevant promotion details. The general conditions that apply to all bonuses at j3pm are as follows:

• Rollover Requirement: All bonuses carry a rollover or wagering requirement that must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• Validity Period: Each bonus has a set validity period. Unused bonuses or unmet rollover requirements within this period will expire automatically.
• Betting Limits: While fulfilling bonus rollover requirements, a maximum bet limit per round or per hand may apply. Bets exceeding this limit during an active bonus period may result in bonus cancellation.
• Eligible Games: Not all games contribute equally toward rollover requirements. Game contribution details are stated in the specific promotion terms.
• One Active Bonus at a Time: Only one active deposit bonus is permitted at a time unless otherwise stated in the promotion terms.

J3pm reserves the right to modify, suspend, or withdraw any bonus or promotion at any time. Any attempt to abuse the bonus system — including the use of multiple accounts, hedging bets, or other methods aimed at claiming bonuses without genuine risk — will result in the cancellation of all bonuses and may lead to account closure.

All games available on the j3pm platform operate according to their respective rules as set by the relevant game providers. By choosing to play any game, you agree to be bound by that game's specific rules.

General principles that apply across all games at j3pm:

• All games use a random number generator (RNG) certified by independent international testing bodies to ensure fair and tamper-proof outcomes.
• The return-to-player (RTP) rate for each game is available for member reference and reflects the expected long-term statistical return, not a guarantee of individual winnings.
• In the event of a technical disruption during a game session, any unresolved betting outcomes will be settled based on system records. j3pm's system decisions are final in all cases of technical dispute.
• J3pm is not responsible for any losses arising from internet disruptions, device failures, or technical issues on the user's end.

For Live Casino games, additional rules may apply depending on the table and game provider selected. Please refer to the rules displayed within the game interface before you begin playing.

J3pm expects all members to behave respectfully and responsibly while using the platform. The following conduct is strictly prohibited and may result in disciplinary action, including account suspension or closure:

• Use of automation software, bots, scripts, or other technical methods to automate gameplay or exploit system vulnerabilities.
• Colluding or cooperating with other players to manipulate game outcomes in multiplayer games.
• Using offensive, threatening, degrading, or discriminatory language in any communication channel on the platform.
• Spreading false or misleading information about j3pm to others.
• Any attempt to hack, breach, or disrupt the technical infrastructure of j3pm.
• Use of the platform for any illegal activity, including money laundering.

J3pm reserves the right to investigate any activity suspected of violating these Terms and to take appropriate action, including reporting to the relevant authorities if required.

J3pm takes the protection of your personal data seriously. The collection, use, and storage of your personal data is governed by our Privacy Policy, which forms part of these Terms.

In summary, j3pm:

• Collecting data necessary for registration, verification, payment processing, and legal compliance.
• Protecting all data with 256-bit SSL encryption across all data transmissions.
• Not sell or disclose your personal data to third parties for marketing purposes without your consent.
• Retaining data only for as long as required for operational and legal compliance purposes.
• Granting you the right to access, correct, or request deletion of your data, subject to applicable legal obligations.

For full details on how j3pm handles your personal data, please read Privacy Policy our detailed information.

You may request closure of your j3pm account at any time by contacting our support team. Voluntary closure requests will be processed within 3 business days. Any eligible balance in your account will be processed for withdrawal in accordance with standard procedures, subject to fulfilment of any applicable rollover requirements.

J3pm reserves the right to close or suspend your account under the following circumstances:

• Violation of any part of these Terms.
• Evidence or suspicion of fraudulent activity, money laundering, or other illegal conduct.
• Multiple account registration.
• Failure to complete the identity verification (KYC) process within the specified timeframe.
• Abuse of the bonus or promotion system.
• Requests from competent legal authorities.

To the extent permitted by applicable law, j3pm shall not be liable for any indirect, consequential, special, exemplary, or punitive losses arising from or related to your use of our platform, including but not limited to:

• Financial losses arising from betting activity, game failures, or technical disruptions.
• Damage to or loss of personal data resulting from circumstances beyond j3pm's reasonable control.
• Service disruptions due to system maintenance, updates, or force majeure events.
• Actions or omissions by third-party service providers integrated with the j3pm platform.

J3pm provides this entertainment platform on an as-is basis. While we strive to ensure uninterrupted and error-free service, we make no guarantee that the platform will always be available, free from errors, or fit for your specific purpose.

J3pm reserves the right to modify, update, or replace any part of these Terms at any time at our sole discretion. When material changes are made, j3pm will provide reasonable notice to members via:

• A notice prominently displayed on the j3pm homepage.
• An email notification to the email address registered to your account (where applicable).
• An in-platform notification upon your next login.

The "Last Updated" date shown at the top of this document reflects when the most recent amendment was made. It is your responsibility to review these Terms periodically. Continued use of the j3pm platform after an amendment takes effect constitutes your acceptance of the revised Terms.

These Terms are governed and interpreted in accordance with applicable law. Any dispute arising from or related to these Terms or the use of the j3pm platform shall first be resolved through good-faith negotiation between both parties.

If negotiations are unsuccessful within 30 days, the dispute may be referred to arbitration or a court of competent jurisdiction in accordance with applicable law. Users agree to pursue legal remedies on an individual basis and not as part of any class action or collective proceeding.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the j3pm team is here to help. You can reach us via live chat available directly on the platform 24/7, or through our official email at:

Our support team will respond to every enquiry within 24 hours. For urgent matters, we recommend using live chat for a faster response.