At j3pm, your privacy is more than a legal obligation — it is a responsibility we genuinely care about. Find out exactly how we collect, use, and protect your information at all times.
These are the core principles that guide how j3pm handles every piece of personal information you entrust to us.
All data transmitted between your device and j3pm servers is protected with 256-bit SSL encryption — the same technology used by banking institutions. Your information cannot be compromised in transit.
J3pm has never and will never sell, rent or trade your personal information to third parties for marketing purposes. Your data is used solely for legitimate platform operational purposes.
You have the full right to access, correct, download, or request the deletion of your personal data. All requests are processed by our privacy team within 14 business days.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring. Only authorised personnel can access sensitive data.
J3pm uses cookies solely to improve the user experience, analyse traffic and deliver relevant content. You can manage your cookie preferences at any time through your browser settings.
In the event of any data security incident involving your information, j3pm is committed to providing timely notification in accordance with legal requirements and industry best practices.
Welcome to the j3pm Privacy Policy. This document explains in detail how j3pm collects, uses, stores and protects your personal information when you use our online entertainment platform at j3pm.pro.
We understand that your privacy is a deeply personal matter. The trust you place in us when you register and use the j3pm platform is something we do not take lightly. Every decision we make regarding your data is guided by your best interests as a user.
This Privacy Policy applies to all users of the j3pm platform, including website visitors, registered members, and users of the j3pm mobile app. By using any part of our platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions j3pm. Both documents form the complete agreement between you and j3pm.
J3pm only collects data necessary to provide you with a high-quality service. The following are the categories of data we collect and their respective purposes:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Required (KYC) |
| Contact Data | Email address, phone number | Required |
| Financial Data | Bank account details, transaction history | Required (Payment) |
| Technical Data | IP address, device type, browser | Automatic |
| Usage Data | Game history, preferences, login activity | Automatic |
| Communication Data | Live chat records, support tickets, emails | Where applicable |
j3pm not collect credit or debit card information directly. All payments are processed through certified and secure third-party payment providers.
J3pm collects your personal information through several different methods, depending on how you interact with our platform:
j3pm will never ask for your password via email, SMS or live chat. If you receive such a request, it may be a phishing attempt — contact us immediately.
The data we collect is used transparently and only for legitimate purposes. j3pm uses your personal information to:
You can opt out of marketing communications at any time by using the "unsubscribe" link in our emails or by contacting the j3pm support team.
J3pm does not sell or disclose your personal data to third parties for marketing purposes. However, we may share your information with selected parties under limited and controlled circumstances:
All third parties that receive your data from j3pm are required to uphold data protection standards equivalent to this Privacy Policy and are not permitted to use that data for any purpose other than those specified.
J3pm continuously invests in security infrastructure to ensure your personal data remains protected at all times. The security measures we employ include:
While no security system can be guaranteed 100% secure, j3pm applies industry best practices to minimise risk and protect your data to the greatest extent possible.
J3pm uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the j3pm platform.
j3pm does not use third-party cookies for targeted advertising or to track your activity outside the j3pm.pro platform.
As a j3pm user, you have certain rights regarding your personal data. j3pm is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data that j3pm holds about you at any time.
You can request the correction of any inaccurate or incomplete personal data in your account.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You can request the deletion of your personal data, subject to applicable legal retention obligations.
You can object to the processing of your personal data for direct marketing purposes at any time.
In certain circumstances, you may request that j3pm restrict how your data is processed while a dispute is being resolved.
To exercise any of the above rights, please contact our privacy team via the support email. We will process your request within 14 business days. In complex cases, this period may be extended up to 30 days, and you will be notified accordingly.
J3pm retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal and regulatory requirements. Retention periods vary by data type:
Once the retention period expires, your data will be securely deleted or anonymised using industry-standard methods. You may request early deletion of your data subject to applicable legal retention obligations.
J3pm is an entertainment platform restricted to users aged 18 years and above only. We do not knowingly collect, store or process any personal data from individuals under the age of 18.
Should j3pm discover that personal data of an individual under 18 years of age has been inadvertently collected, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on j3pm are encouraged to contact us promptly.
For more information on responsible gaming and the protection of vulnerable individuals, please visit the Responsible Gaming us.
J3pm reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements. When material changes are made, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the j3pm platform after any amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how j3pm handles your personal data, our privacy team is ready to assist. You can reach us via live chat available 24/7 within the platform, or through our official email:
We are committed to responding to all privacy-related enquiries within 3 business days. For issues requiring immediate attention, please use our live chat channel for a faster response.
Your privacy and security are our top priority. Register a j3pm account today and enjoy a safe, fair, and entertaining online experience alongside hundreds of thousands of users across Malaysia.